Stretch Jacket

Thoughtfully crafted materials deserve gentle care.
Follow these simple guidelines to preserve their quality and longevity.

• Cashmere
  Hand wash in cold water. Lay flat to dry. Do not tumble dry.
• Wool
  Hand wash or dry clean. Avoid hot water. Lay flat to dry.
• Silk
  Hand wash gently in cold water. Do not wring. Air dry.
• Cotton
  Machine wash cold. Wash with similar colors. Tumble dry low.
• Linen
  Machine wash cold. Air dry recommended. Warm iron if needed.
• Leather
  Do not wash. Wipe clean with soft cloth. Keep dry.
• Knit
  Hand wash recommended. Lay flat to dry. Do not hang.

• Please note that orders placed after 12 PM EST will be processed on the following business day.
• Saturdays, Sundays, and holidays are not considered business days.
• Expedited and Rush Shipping are not available to Hawaii, Alaska, Puerto Rico, Guam, & U.S. Territories. Please allow additional time for delivery to these destinations.
  

INTERNATIONAL SHIPMENTS

International shipping costs vary by the destination country and the weight of your order. All shipping options and costs will be shown at checkout after you enter your shipping address.

All import duties and taxes are calculated at checkout and these costs are included in the final purchase price. You will not need to pay additional customs charges on arrival of your package.

Please note that we do not offer free returns for international orders. Customers are responsible for covering the cost of any returned items and any duties & taxes paid at checkout are non-refundable.

Merchandise purchased online but fulfilled via store is not available for international shipping at this time. Your order may be cancelled due to international shipping limitations. Please contact support@mbnlf.com for assistance.

We hope you are happy with your order but if you are not totally satisfied you may return your item(s) within 28 days for a refund (or 14 days for sale items).

Please ensure returned item(s) are in an unworn and resalable condition with all original packaging, accessories and garment tags still attached. Returns that are damaged, soiled or returned without their original labels may not be accepted and may be sent back to the customer.

All returns must include a completed returns form and original order note. If no paperwork is included, the warehouse may not be able to process your return, or it may be delayed.

Please allow up to 10 working days upon receipt of your parcel for your return to be processed and up to 14 days for the refund to show on your account due to the varying processing times between payment providers. Please note we do not refund the original shipping cost.

All applicable taxes and duties are refunded for customers in the UK, USA, and EU.

We reserve the right to deduct a £25 fee for repeated returns and / or missing accessories (if applicable).

SALE ITEMS
For items purchased in a sale, we require returns to be made within 14 days. All sale items returned will be subject to a £25 restocking fee, deducted from your refund. 

EXCHANGES
To exchange goods, please return the original item(s) back to us following the below 'How to Return' steps and place a new order.

HOW TO RETURN

All returns must include a completed return form and the original order note.To initiate a return, please contact our customer service at support@mbnlf.com.We offer an assisted return service for all regions. A flat return shipping fee of £25 will be deducted from your refund.

Returns without prior authorization may not be accepted.

If you wish to return your goods through a different carrier, please register via the returns portal and send your return to the address provided on the returns form. We recommend you use a tracked service. Please mark ‘Returned Goods’ clearly on the outer packaging of your parcel and ensure ‘Returned Goods’ is selected on any customs declaration forms.

Notes

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.